How-To

A collection of articles to help walk you through managing your Business Voice service.

Auto Attendant Configuration
Instructions With your Business Voice service, you can easily configure your Auto Attendant menu's and recordings via CommPortal. Follow the walkthrou...
Fri, Oct 1, 2021 at 10:39 AM
Checking and Updating Voicemail
Instructions To log into your voicemail for initial setup or to make changes, follow the instructions below. Press the envelope key on the phone or soft ...
Fri, Sep 3, 2021 at 9:59 AM
Hosted Fax
Instructions User Login Using your browser of choice, type in, or click on, the URL: http://portal.myhostedfax.com  Your username and password will...
Fri, Sep 3, 2021 at 10:01 AM
MaX UC | Business SMS (Text Messaging)
Instructions If you are subscribed to the Business SMS service, follow these instructions to start using the feature. Use your search bar to search for a...
Fri, Sep 3, 2021 at 10:01 AM
MaX UC | Configure your Network for MaX UC Desktop
Table of Contents About This Article Configure Bandwidth Requirements Configure your Firewall Configure your Quality of Service Settings (Simple Networ...
Fri, Sep 3, 2021 at 10:04 AM
MaX UC | Configure your Network for MaX UC Mobile
Table of Contents About This Article Configure Bandwidth Requirements Configure your Firewall Configure your Quality of Service Settings About Th...
Fri, Sep 3, 2021 at 10:06 AM
MaX UC | Custom Ring Tones
MaX UC Desktop allows you to upload your own custom ringtone.  Instructions Format Use the following format for your ringtone file: .wav (Only Permi...
Fri, Sep 3, 2021 at 10:07 AM
MaX UC | Desktop/Mobile Quick Start Guide
Instructions Download the desktop or mobile documents below to quickly get started using the MaX UC product. 
Fri, Oct 1, 2021 at 10:41 AM
MaX UC | Download & Install MaX UC Desktop
Instructions Download Click your operating system below to download MaX UC:  Windows macOS When prompted, save the file, then find the file in yo...
Fri, Sep 3, 2021 at 10:10 AM
MaX UC | Meeting Breakout Room
A breakout room allows a host to split a meeting participants into separate, smaller rooms. Instructions This is an option that needs to be enabled in ...
Fri, Sep 3, 2021 at 10:12 AM