FAQ

Frequently asked questions regarding your BluePrint service.

Does a dial tone indicate a connection to BluePrint service?
In a traditional landline telephone connection, a dial tone was a signal indicating that you were ready to make a call and that all of the systems were...
Fri, Jun 12, 2020 at 1:55 PM
Should I reboot my BluePrint phone?
In most cases it is not a good idea to immediately reboot your BluePrint phone if you notice a problem with it. The phones hold on to historical data t...
Fri, Jun 12, 2020 at 2:06 PM
What is a Busy Lamp Field (BLF)?
Busy Lamp Fields are used as indicators to show the status of a person's phone line. The BLF will only display for people within your organization...
Tue, Jun 23, 2020 at 10:56 AM
What is MaX UC Desktop?
BluePrint GO offers MaX UC Desktop, a client which runs on your Windows or Mac computer to provide easy access to your account. It can also be used as ...
Fri, Jun 12, 2020 at 10:36 AM
Where do I access the settings for my BluePrint Enterprise service?
You can access the BluePrint Enterprise portal here: BluePrint Portal
Fri, Jun 12, 2020 at 10:40 AM
Where do I access the settings for my BluePrint GO service?
Users You can access the settings for your BluePrint GO service here: CommPortal Administrators If you are the administrator on your account, you...
Fri, Sep 4, 2020 at 11:57 AM