FAQ

Frequently asked questions regarding your Business Voice service.

Does a dial tone indicate a connection to Business Voice service?
In a traditional landline telephone connection, a dial tone was a signal indicating that you were ready to make a call and that all of the systems were read...
Fri, Sep 3, 2021 at 9:38 AM
Should I reboot my Business Voice phone?
In most cases it is not a good idea to immediately reboot your Business Voice phone if you notice a problem with it. The phones hold on to historical data t...
Fri, Sep 3, 2021 at 9:39 AM
What is a Busy Lamp Field (BLF)?
Busy Lamp Fields are used as indicators to show the status of a person's phone line. The BLF will only display for people within your organization and ...
Fri, Sep 3, 2021 at 9:40 AM
What is MaX UC Desktop?
Business Voice offers MaX UC Desktop, a client which runs on your Windows or Mac computer to provide easy access to your account. It can also be used as a s...
Fri, Sep 3, 2021 at 9:41 AM
Where do I access the settings for my Business Voice service?
Users You can access the settings for your Business Voice service here: CommPortal Administrators If you are the administrator on your account, you ca...
Fri, Sep 3, 2021 at 9:43 AM