How-To

A collection of articles to help walk you through managing your TCT Internet service.

9 Tips to Prevent Hackers from Stealing your Information
The primary reason hackers do what they do is to steal your personal information from your mobile device or computer. Below are nine easy tips to prevent ha...
Thu, Apr 30, 2020 at 9:35 AM
Change your Router's Username and Password
It is advisable to change the router’s username and password as the factory defaults are usually very easy to guess and leave your router less secure.   ...
Tue, May 19, 2020 at 8:51 AM
Change your WiFi Network Name and/or Password
Changing the factory default network name and password is useful for ease of use and security purposes. Below are basic instructions for changing your SSID ...
Fri, Apr 24, 2020 at 2:49 PM
Connect 804Mesh to WiFi One
The Calix 804Mesh unit is a WiFi extender offered by TCT to give you a wider range of service. Instructions  In order to connect your 804Mesh to your W...
Thu, Jun 11, 2020 at 11:24 AM
Connect Mobile Devices to your Wireless Network
Below are instructions for connecting your mobile devices to your WiFi. Instructions  Android Go to Settings on your device. Select Network & In...
Fri, Apr 24, 2020 at 3:16 PM
Connect to your Wireless Network
Depending on the device and operating system, you may need to follow different procedures to connect to your wireless network.  Instructions  Windows 1...
Fri, Apr 24, 2020 at 2:54 PM
Connecting your Modem
If you are a DSL or Cable Internet service customer and need to connect your modem, follow the steps below.   Instructions  Wyoming Customers  TCT wil...
Thu, Jun 11, 2020 at 11:35 AM
Connecting your Router
Below are instructions for connecting your own WiFi router to TCT's Internet service. Instructions  With a Modem Plug the power cable for your r...
Fri, Apr 24, 2020 at 3:29 PM
Factory Reset a Network Device
Below are instructions on how to reset a networking device such as a router. Instructions  Sometimes we have to factory reset a device in order to gain...
Thu, Jun 11, 2020 at 11:42 AM
Find your Network Name (SSID) and Password on your WiFi One Router
If you have forgotten what your network name or your password is on your WiFi One router there are a few steps you can take to recover it.  Instructions...
Mon, Apr 27, 2020 at 2:57 PM