You can’t record/watch any recordings on your DVR.


If you’re having issues with your DVR there are a few things you can try to fix it.

  • First make sure you aren’t maxing out your recordings. With TCT DVR you can handle 3 streams at a time, this means on your main set-top box you can record up to three programs at once, or watch one recording while recording 2 others. 
  • Next try rebooting your set-top boxes. Your main STB stores all of your recordings, therefore if your non-primary boxes become unsynced with your main STB it can cause issues. Start by rebooting the main box followed by any other STBs you own. Once they come back up try viewing your recording again.