Your wireless Internet appears to be unresponsive or slow.
If you are experiencing slower than average wireless Internet speeds try the following:
- First run a speed test at www.speedtest.com to see what speeds you are actually receiving.
- Try getting closer to your WiFi router and see if that resolves the issue. If it does, it may indicate that your wireless signal isn't strong enough.
- If your router has a 2.4 GHz and 5 GHz channels try switching between the two. 2.4 GHz is generally slower, but will reach further, 5 GHz will be faster, but have a shorter range.
- Look for anything that may be causing interference. Electronics like microwaves and refrigerators can cause interference with wireless routers.
- Disconnect some devices from your network. If you have a lot of devices connected to one network you can see your overall speed suffer.
- Check for any devices that may be running backups to cloud services such as iCloud, Dropbox, or Google Drive and pause them. Test to see if this improves your speed.
- Try rebooting your router or access point by unplugging the power for 15-30 seconds and then plugging it back in. Wait for the device to fully boot back up and then test again.
- If rebooting doesn’t fix your issues try a different WiFi router. As routers get older their performance can suffer.