If a set-top box (STB) stops responding or is having other technical issues, it may become necessary to reboot it.
Locate your Entone STB and try the following methods to restart the device:
- If it has a power button, hold it down until the device restarts. Let go of the power button when you see “Entone” on the screen and wait for it to fully boot.
- Remove the power cord from the back of the STB, wait 15-30 seconds, and reconnect power. Wait for the STB to fully boot.
- Unplug the power cable from the wall outlet or power strip, wait 15-30 seconds, and reconnect the power. Wait for the STB to fully boot.